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Loyalty program terms and conditions

Loyalty program terms and conditions

1.Loyalty Club levels at Livecasino.io are as follows:

  • Beginner (Level 1) - 0 points
  • Fan (Level 2) – 5 points
  • Expert (Level 3) – 3,750 points
  • Master (Level 4) – 30,000 points
  • Guru (Level 5) – 250,000 points
  • Legend (Level 6) – 750,000 points
  • VIP (Level 7) – 3,750,000 points

2.You will be gaining Level Points with every bet.

3. All bet value generated level points are based on an individual user's gameplay.

Examples:
  • If you bet 1 EUR, you will get 5 level points for the bet value.
  • If you bet 0.1 EUR, you will get 0.5 points for the bet value.

4.Only gameplay for real money generates Level Points.

5.Milestone rewards can consist of:
- Free spins or free chips
- Cashback

6. Milestone rewards will be unlocked when a user generates a certain amount of level points. Milestones and points can be viewed in the Account profile, on the “Loyalty Club” tab. Levels may have a different amount of milestone rewards, these special rewards are unlocked as the user progresses from one level to another. For example, from Fan to Expert the user needs to collect 3,750 points. During that period, the user also receives Milestone rewards like free spins, cash, etc.

7. All Milestone rewards available to the users are fully personalized according to the users' individual characteristics and gameplay. Rewards may differ from user to user.

8. When a user has an active bonus, this user's gameplay will not contribute towards the Loyalty Club, e.g. the user will not be able to generate level points or reward points.

9. Level points are the same for all currencies, and all the gameplay contributes towards the Loyalty Club level.

10. The user can see their loyalty level progress, milestone rewards availability and reward points on the Loyalty Club tab in the Account profile.

11. As the user progresses through the Levels, they will start gaining more Level Points. Here is the multiplier table of level points:

Level Name Multiplier
Level 1 Beginner 1x
Level 2 Fan 1x
Level 3 Expert 1x
Level 4 Master 1.25x
Level 5 Guru 1.5x
Level 6 Legend 2x
Level 7 VIP 3x

12. All of the casino games are distributed into “House edge” categories that range from 0.5% to 30% dependant on the games' house edge.

13. At the start of every month your level (loyalty) points will reset BUT you will maintain your current level. For example, if you had reached Master level in June, your level (loyalty) points will reset to 0 but you will maintain the benefits of the Master level for the duration of July (points multiplier, any other rewards).

14. To keep your loyalty level you need to collect the points needed for your current level each month. If during the active month you do not collect the points needed to retain your loyalty level from previous month, you will drop 1 level next month. For example: If you managed to reach the Master level in June, then after your level (loyalty) points have reset at the start of July you need to collect at least the required amount of points for Master during July to keep the Master level for August. Should you not achieve that you will drop one level at the start of August as the level (loyalty) points reset - you will then be on Expert level.

15. At the start of every month all of your milestone rewards will reset so you could once more claim them during the new month when starting to collect points again.

16. Using methods, techniques or software which allow a player to gain an edge over other players and/or the bonus system are prohibited and considered abuse. All bonuses are meant for non-professional and entertainment purposes only.

17. Livecasino.io may change or cancel any milestone rewards, rebate cash house edge rewards or any other associated aspects of the Loyalty Club, at its sole discretion at any given time.

18. By registering with Livecasino and participating in real money gameplay you hereby accept these terms and conditions.

19.All other Livecasino.io terms and conditions apply.