Your Account
Can I change my username / email?
Username: Unfortunately, an account's username cannot be changed once it has been created.
Email address: If you wish to change the email address associated with your account, you will need to contact [email protected]. Please note that there may be additional steps needed in order to process this request, you will receive additional instructions via email after contacting us.
Related articles
Your Account
What is Two-factor authentication?
Your Account
Why am I asked to upload documents?
Your Account
How do I reset my password?
Other ways to get help
Email us[email protected]
Live chat
We offer 24/7 support